KBzine: the original kitchen and bathroom industry e-news - since 2002
11th October 2013
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The October 2013 release of Approved Document A of the Building Regulations now includes reference to the Eurocodes. The old British Standards are no longer being maintained and will become increasingly out of date, so engineers need to be using the new Eurocodes.
New research released from the Chartered Institute of Personnel & Development, reveals that 36% of line managers have not received any training for their role and that time for effective line management is too often squeezed or lost in favour of more immediate task-orientated priorities. And with 24% of managers facing situations where they often have to put the interests of their organisation above the interests of their team members, important relationships - which could otherwise drive high performance working - are damaged.
The survey, ‘Real-life leaders: closing the knowledge-doing gap’ reveals that efforts to foster positive manager behaviours are being undermined by the lack of a consistent message of what organisations expect of managers. The research also found that 48% of companies promoted individuals into managerial roles based on their performance record rather than people management or leadership skills and that 28% have not taken any action when they have received poor feedback on line managers!
“We hear organisations lament the lack and quality of leaders, but we aren’t seeing evidence of their commitment to drive good leadership and management practices,” reports Ksenia Zheltoukhova, Research Associate at CIPD. “Businesses address issues such as poor customer service or faulty machinery straightaway, whereas bad management across organisations is tolerated to a shocking degree.”
My first thought on reading the report was that if more attention were to be paid to training line managers in the first place, a lot less time and money would need to be spent on staffing and training customer service departments. Imagine the goodwill consumers would feel if an operation ran so slickly (because everyone knew what they were supposed to be doing and when) that they were able to quickly speak to a human when calling the organisation, rather than having to go through one of those exasperating menus and being subjected to lengthy waits while listening to music on a loop!
It all seems so simple to me…
This Week's News
A Government backed construction industry initiative, set to impact on the contract furniture sector, will be explained at a furniture industry event next month.
The Elegance range is a collection of towel warmers and radiators that offers something for every bathroom design. With traditional models alongside Ben de Lisi's designer range, there is a choice of finishes, sizes and designs.
Available from specialist manufacturer and distributor of bathroom products Abacus Direct, there is also a wide range of accessories to complement these chic and stylish designs.
Zapper's new Scan-to-Pay service help reconcile the £36.4bn currently owed to six out of 10 UK SMEs in late payments. The service makes invoice payments as quick and easy as taking a photograph.
Bushboard is relaunching in early November its Nuance range of bathroom surfacing, which offers waterproof panels, worksurfaces and upstands in laminate and solid surfacing.
Food waste has become a very serious issue in recent times. Far too much good food is consigned to the rubbish bin through laziness or because our cooling appliances are not sufficiently equipped to keep fresh food in pristine condition.
With storage solutions being key to achieving a streamlined, relaxing ambience in the bathroom, Roca has extended its popular Debba collection to include a comprehensive range of furniture options.
Proposals on tougher sentencing for rogue traders who defraud and bribe the public have been welcomed by TrustMark, the Government endorsed quality mark for reputable tradesmen.
Franke has introduced the new Studio STX 621-E corner sink in Silk finish Stainless Steel, designed to maximise the use of the often wasted corner area in kitchens.The ergonomic design centres on two bowls and a drainer at right angles, which can be dropped into a corner area making every inch of your kitchen work that bit harder and is especially ideal for compact kitchens.
During a surprise interlude at this week's Bathroom Business Conference, Nina Hossain, broadcaster and journalist and host for the event, announced to the 180 plus attendees that the award winning Bathroom Manfacturers Association had reached a major milestone in its long and well-respected history. The 100th member brand had been signed up that very morning.
Gorenje has added a further benefit to its HomeChef oven to include pyrolitic cleaning, making the chore of cleaning the oven a breeze.
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News in Brief
Vado joins the World's Biggest Coffee Morning! Staff at brassware manufacturer Vado took part in The World's Biggest Coffee Morning recently, raising £90 in aid of Macmillan Cancer Support from the sale of homemade cakes. Vado has actively supported Macmillan over the years, from running marathons to eating cakes and has managed to raise over £8000 in total for the charity. T: +44 (0) 1934 744466
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While tracking the number of shopping days until Christmas, people also should track the number of remodelling days until the relatives arrive, says the managing director of one of the UK's largest property management firms.