KBzine: the original kitchen and bathroom industry e-news - since 2002
28th January 2021

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New industry training course a real success

The first Level 2 Sales & Customer Care course for the KBB industry was run by Graham Hayden at the Whirlpool Training centre in Croydon on 14th September.

The 12 delegates that had experienced the introductory level 1 course attended - they came from Dewhirst Kitchens, Elements Kitchens, Tradex Home Improvements and Poggenpohl.

Lindsey Donnachie from Dewhirst said it was: "A thought provoking day, the benefits of which will hopefully show in future sales," while Scott Rotchell of Poggenpohl commented: "Great enthusiasm and trainee interaction."

The course covered 'best lead generation', 'sales action planning' and 'closing profitable sales'.

The next Level 2 course will be held at Articad, Watford, on 16th November and the next introductory Level 1 course at the same venue on 26th October.

E: [email protected]
W: www.grahamhaydentraining.com

30th September 2011