KBzine: the original kitchen and bathroom industry e-news - since 2002
9th March 2018
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Get your plumbing questions answered
Some plumbing problems require immediate assistance from a licensed professional, but for non-emergency plumbing tips and advice, ARS/Rescue Rooter, a privately held, nationwide provider of a plumbing, drain cleaning, air conditioning and heating in the US, offers Home Connect. This free online service puts homeowners in contact with experienced, licensed plumbing professionals who can answer questions about home plumbing repair and common plumbing problems.
"Customer service is the core of our business, and being able to have top-notch licensed plumbing professionals who can answer plumbing questions and offer tips on how to handle a home plumbing repair is very important to us," says Elizabeth Young, Director of Marketing and Customer Satisfaction.
Recent plumbing questions include:
-- "I lost all water pressure in the house. I have a water softener that I put on bypass and water pressure increased to a bare trickle. Outside faucets have normal pressure. Loss of water pressure was sudden. What may have caused this?"
-- "What are the pros and cons of going to a tankless water heater? How can the cost difference be justified?"
American Residential Services has approximately 4,000 employees and provides air conditioning, heating, indoor air quality, plumbing, drain cleaning and sewer line services to both residential and light commercial customers across the US. It operates a network of more than 60 company operated, locally managed service locations spanning 24 states and the District of Columbia.
The company is growing nationwide, both organically and through acquisitions, with recent acquisitions including: Conway Services in Memphis, TN; Dallas-based Efficient Attic Systems; Air-Trol Heating and Air Conditioning of Indianapolis; Atlanta-based Universal Heating and Cooling; Heating and Air Conditioning Services of Boston; and 24/7 Service Corporation of Las Vegas.
To ask a question about a plumbing problem or to read the latest responses, visit:
10th September 2010