KBzine: the original kitchen and bathroom industry e-news - since 2002
23rd February 2018
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KBSA announces 'Excellence Award' winners
The Kitchen Bathroom & Bedroom Specialists Association has announced the winners of the 2014 'Excellence Awards', which were presented at their 2014 Networking Dinner at The Welcombe Hotel, Stratford on Avon, earlier this week.
The Customer Service Award for 2014 was won by retailer member, Rooms Kitchen Specialists, of Mottingham, a member for 28 years, while the runner-up was Gordon Busbridge Furniture of St Leonards on Sea - a member for 23 years.
Graham Ball, Chief Executive Officer, said: "This award is based purely on customer feedback which I believe in the only true method of judging whether customer performance is genuine, as this type of award must have substance to be meaningful.
"I am delighted that Rooms has excelled this year, and that Gordon Busbridge's 100+ year history proves that great service brings longevity. We congratulate them both."
26th September 2014