KBzine: the original kitchen and bathroom industry e-news - since 2002
25th November 2019
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iKBBI provides support to Trading Standards
In addition to providing support to The Furniture Ombudsman and its vital work with Alternative Dispute Resolution, Institute of Kitchen, Bedroom, Bathroom Installers Chief Inspector Geoff Jackson has confirmed that the iKBBI will be present at this year's CTSI conference in Telford.
The conference attracts Trading Standards officers from across the country and the Institute will be discussing ways it can support them in their tireless work protecting and representing consumers from rogue elements of our industry.
"We have seen a positive demand for our inspection service over recent months, both from our members and indeed other interested in the benefits independent expertise can bring," says chief inspector Geoff Jackson.
"We currently have 32 inspectors providing a national inspection service. Our field team carries out audits on prospective members, independent expert witness services for The Furniture Ombudsman and support to those consumers who have installation issues who come to us directly.
"The service, like the institute itself, runs on a not-for-profit basis, meaning we can deliver expert inspection at cost effective rates."
The iKBBI will be expanding the service later this year, providing its Installation Standards Partners with a pay-as-you-go service to support their respective field management teams.
"This additional service will assist our retail partners in a number of ways, to include holiday cover, support with priorities - including installer recruitment - as well as risk management and independent auditing," notes Geoff.
6th May 2016