KBzine: the original kitchen and bathroom industry e-news - since 2002
14th September 2018
We strongly recommend viewing KBzine full size in your web browser. Click our masthead above to visit our website version.
Screwfix celebrates opening 500th store
Screwfix has opened its 500th UK store at Lumina Park, Enfield, North London, marking a major milestone in the retailer's expansion of its store network.
Since opening its first store in Yeovil in 2005, Screwfix has grown significantly and has opened one store per week for the past six years meaning 90% of the UK population is within a 20-minute drive time of a store.
Screwfix's second store in Enfield - Southbury, has brought 15 more jobs to the local community, bringing the UK Screwfix team to over 10,000 employees.
As well as its omnichannel approach, extensive product range and focus on convenient customer service, Screwfix has also been recognised as a great place to work. In 2016, Screwfix was crowned 'Employer of the Year' by Retail Week and as one of the Glassdoor Best Places to Work in 2017.
"We're immensely proud to be opening our 500th Screwfix store," says Andrew Livingston, CEO of Screwfix. "This is a significant moment for our business and demonstrates our focus on continued growth to meet the needs of our busy customers.
"As we reach this milestone for Screwfix, I want to thank our staff and, of course our customers. Our success relies on their success, so we remain as committed as ever to making things easier for them."
Since starting life as the Woodscrew Supply Company in 1979, Screwfix has always strived to deliver convenience, value and the wide product range required by its busy trade customers and serious DIYers. Its store network is visited by 2.9m customers a year and its website by 2.5 million unique visitors each week.
Screwfix's continued investment in bricks and mortar alongside other elements of its omnichannel retail model, ensures customer convenience is prioritised, as they know they can get the products they need at a store close by. Screwfix understands that time is money for many of its customers and, as a result, offers other services for convenience such as its award-winning 24/7 UK contact centre, extended opening hours at its stores and next day deliveries seven days a week.
In addition, its ever-growing Click & Collect service, which enables customers to pick-up their goods in as little as one minute after ordering online or over the phone, has already received more than 13 million orders.
The retailer's expansion continues to bring Screwfix closer to even more tradesmen and women and it plans to have a network of around 600 stores in the next couple of years.
T: 03330 112 112
10th February 2017