KBzine: the original kitchen and bathroom industry e-news - since 2002
18th January 2019
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Abacus' new customised retailer software system wins seal of approval
"The dealer log-in system is great for checking stock levels; it is quick and easy to place and track an order. It is also quick to obtain invoices and monthly statements." - Amanda McKinlay, Scope Bathrooms (www.scope-bathrooms.co.uk).
"We are very impressed with the new system; as we were guinea pigs in the trial phase, we helped to make the system run perfectly for the dealer; which it does!" Nick Frost, Janico (www.janico.co.uk).
The proof of the pudding is in the eating they say; Abacus Bathrooms' new dealer log-in software system is certainly satisfying the appetite for a streamlined, quick, simple software system which makes the entire retailer/ customer experience hassle-free.
The dealer log-in portal is accessed with one click from the www.abacus-bathrooms.co.uk home page with personalised log-in details required to get to confidential account information.
The six sections comprise Orders for tracking and placing a multi-line order; Sales for monthly sales reports, CSV price lists and details of individual discount structures; Accounts where statements, invoices and credit notes can be downloaded and new credit limits requested; Returns for requests and status of returns; Customer Service where contact details on both sides are housed and updated, and 'terms and conditions' and the Abacus YouTube channel can be viewed.
The final Administrator icon manages log-in details and access permission rights.
Ian Pattison, managing director of Abacus Manufacturing Group, explains: "We have developed a system which is all about the customer; we have all become used to fantastic, super-efficient online consumer experiences - think Amazon, for example - and, rightly, our customers deserve the same in their own business.
"There is no such thing as business-to-business in terms of expectations; this is what we set out to deliver with our new retailer system."
8th June 2018