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German manufacturer goes the extra mile

* Westag-Smart.jpgLocated in Rheda-Wiedenbrueck, Germany, Westag & Getalit AG is a leading European manufacturer of wood based and synthetic products, which services the UK market via a sales office in Watford and a stock holding depot in Doncaster/Thorne. It prides itself on the great service it offers, but things are going to get even better...

The company has now announced that it is enhancing the support given to its retailers using KBBConnect, the free online quoting and ordering system, by upgrading its membership of the KBBConnect Retailer Support Partnership.

Westag & Getalit AG's UK operation follows the same three fundamental objectives as Westag's general philosophy: First of all, it supplies its customers from its stock range of products - even just one item, if need be, from the UK stock holding depot. Secondly, it delivers on time with a delivery quota exceeding 99% and, thirdly, it draws the added value to be achieved from its factory locations in Germany.

"Supporting our customers has always been paramount in our business philosophy, not just with the quality of our GetaCore, GetaLit and GetaStyle products, but by providing support in selling them," explains Sebastian Fischer, General Manager, Westag & Getalit.

"KBBConnect has opened our eyes as to just how much more we can offer our customers by way of helping them operate their businesses more efficiently."

KBB retailers can now enjoy the benefit of knowing that the prices they use at the point of quotation are maintained constantly online by Westag, thus achieving a higher level of accuracy than the traditional printed format and other systems relying on manual updates. In addition the products are now able to be located easily through intuitive tree structure indexing and advanced search facilities together with extensive imagery for ease of identification.

Westag is the latest in a growing number of leading KBB manufacturers giving additional support to its customers by enhancing its association with the KBBConnect Partnership Program.

T: +44 (0) 1923 294 370
F: +44 (0) 1923 236 121
E: [email protected]
W: www.westag.co.uk

T: (retailers) 01344 878 111
T: (suppliers) 01344 878 115
W: www.kbbconnect.co.uk

25th November 2011

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