KBzine: the original kitchen and bathroom industry e-news - since 2002
18th January 2019
Essex kitchen retailer awarded quality mark for installation excellence
A kitchen retailer and installer with showrooms in Chelmsford and Billericay is the first in the area and only the fourth in the country, to be awarded a quality mark signifying excellence in kitchen, bedroom and bathroom installation, as part of a furniture industry scheme specifically aimed at independent retailers.
Regal Kitchens, which offers a full range of contemporary and classic kitchen styles and designs and can provide anything from a simple makeover to a complete supply, remodelling and fitting service, has been certified to meet the quality targets set by FIRA Gold Installation Certification for Independent Retailers.
The Certification is awarded by FIRA International, expert in the furniture industry for over 60 years and it is already held by many major retailers. Following requests from the industry, FIRA launched Gold Installation Certification for Independent Retailers to recognise the quality and achievements by the specialist sector of the kitchen, bedroom and bathroom industry.
To receive the Gold Installation certification the company must to go through a rigorous annual audit, ensuring that all staff are working to the highest standards and to agreed industry practices.
Phil Reynolds, Chief Operating Officer at FIRA, says: "We are delighted to present Regal Kitchens with FIRA Gold Installation Certification. This is a fantastic way of reassuring its customers by showing their commitment to delivering a first-class, professional installation service. Their customers can also be assured that they will enjoy a good level of customer service and that their installation will be handled in a professional manner."
John Martin, Head of Design at Regal Kitchens, says: "Our kitchen installation experts can carry out all aspects of fitting a customer's new kitchen, including electricity, gas, lighting, carpentry, flooring, tiling, knocking out walls, plastering and decoration - all to the highest possible standards. FIRA Gold Installation Certification provides our customers with reassurance that we have been independently audited to verify the quality of our installations."
Regal Kitchens is also a member of the Furniture Industry Research Association and Furniture Industry Sustainability Programme.
To find out more about FIRA Gold:
Image: Representatives from Regal Kitchens are presented with FIRA Gold Installation Certification during the open day for Regal's Chelmsford Showroom earlier this month. From left - Regal Kitchens representatives Nicola Martin, John Martin and Phil Edgell, with Phil Reynolds, Chief Operating Officer for FIRA.
4th April 2014