KBzine: the original kitchen and bathroom industry e-news - since 2002
19th January 2018
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Abacus' new customised retailer software system wins seal of approval
"The dealer log-in system is great for checking stock levels; it is quick and easy to place and track an order. It is also quick to obtain invoices and monthly statements." Amanda McKinlay, Scope Bathrooms.
"We are very impressed with the new system; as we were guinea pigs in the trial phase, we helped to make the system run perfectly for the dealer; which it does!" Nick Frost, Janico (www.janico.co.uk). The proof of the pudding is in the eating they say; Abacus Bathrooms' new dealer log-in software system is certainly satisfying the appetite for a streamlined, quick, simple software system which makes the entire retailer/ customer experience hassle-free.
The dealer log-in portal is accessed with one click from the www.abacus-bathrooms.co.uk homepage with personalised log-in details required to get to confidential account information.
The six sections comprise Orders for tracking and placing a multi-line order; Sales for monthly sales reports, CSV price lists and details of individual discount structures; Accounts where statements, invoices and credit notes can be downloaded and new credit limits requested; Returns for requests and status of returns; Customer Service where contact details on both sides are housed and updated, and 'terms and conditions' and the Abacus YouTube channel can be viewed. The final Administrator icon manages log-in details and access permission rights.?
Ian Pattison (pictured), managing director of Abacus Manufacturing Group, explains: "We have developed a system which is all about the customer; we have all become used to fantastic, super-efficient online consumer experiences - think Amazon, for example - and, rightly, our customers deserve the same in their own business.
"There is no such thing as business-to-business in terms of expectations; this is what we set out to deliver with our new retailer system."
7th April 2017