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Leadership key to trade associations' power
Stronger leadership from director-generals, chief executive officers and board members is required if European business associations are to improve their effectiveness in influencing EU policies, according to industry experts surveyed by a Brussels-based consultancy.
Other key factors in the success of European trade associations are proactive EU public affairs driven by a politically aware secretariat, integrated communications lead by a director and demonstrable value of membership.
The findings are drawn from a survey of 70 industry experts conducted by consulting firm Ellwood and Atfield and circulated in Brussels policy circles last week, reports EurActive.
"The main challenge for European associations is finding consensus between corporate members who compete with each other for market share, and national associations with very different cultures," says Ben Atfield, a partner at Ellwood and Atfield, commenting on the findings of the report.
The consultancy estimates that Brussels is home to around 1,500 European business or trade associations, approximately three fifths of which are "traditionally pure federations" composed of national associations.
A quarter of them are composed of both national associations and corporations, while around one sixth count only businesses among their members, according to the researchers.
"Our research found that in the wake of the financial crisis there is an expectation for stronger association leadership among their members," continues Ben. "Companies are taking control away from national associations, and traditional minute-taking 'secretary-generals' are increasingly being replaced by 'director-generals' who are strategists, industry experts and EU players."
The report, entitled 'Key Success Factors for European Trade Associations', reveals that the ability to influence EU policy and protect their members from regulatory threats, as well as offer specific expertise and presence in the Brussels policymaking sphere, are among the most important ways in which European associations are seen to add value.
Alain Beaumont, founder of AGEP Association Management and also secretary-general of the Union of European Beverages Associations (UNESDA), told EurActiv:
"The survey findings reflect the increasingly complex environment in which trade associations operate and the need for clear leadership in driving forward their agenda effectively.
"In particular I would agree that integrated communication across all stakeholders, both internal and external, is essential in continuing to deliver value to members."
Members value the contacts they make with colleagues from other companies at association meetings, the industry-specific data that associations provide, and the access to best practice and industry guidelines that they offer.
Such exposure to colleagues helps companies to build coalitions around particular issues, the survey found.
Moreover, members attach great importance to associations' ability to shape media and public perceptions of an industry.
"With so many business interests competing for attention in Brussels it is important that an association has a clear identity and message," the report states.
The leadership of individuals is seen as a crucial indicator of an association's influence over EU policymaking. Persuasive diplomacy skills, strategic leadership, excellent communication skills, dynamic networking ability and industry expertise were singled out as key attributes of a successful figurehead.
"A vision, the ability to generate consensus internally, and the ability to design and sell industry's solutions externally: these are in my experience the key features of a successful association," Jose Lalloum, managing partner of Logos Public Affairs, which specialises in PA, association management and consensus-building, told EurActiv.
"With this in mind, I do agree with the study's findings that strong leadership, including a director-general with the ability to listen and who does not shy away from lobbying, is a crucial success factor.
"The other vital feature of European associations is the quality and involvement of their members. Members of associations, with their specific vision, distinct monitoring mechanisms and the trust they have built with stakeholders are key assets in the wealth of an association.
"When these assets are put together in a collective effort, with a strong consensus and a common vision, everyone benefits."
To secure media coverage of their points of view, associations must put in place an effective digital communications strategy and respond more rapidly to journalists' requests for quotes, survey participants agreed.
But difficulties in finding consensus between their member associations or companies means representatives of European federations are not quoted in the press as often as might be expected, they admitted.
"European associations are generally lagging behind their members and stakeholders in their digital communications capability," Ellwood and Atfield found, concluding that "a significant group" of associations are "adopting a wait-and-see strategy with social media, or are even philosophically opposed to it".
Meanwhile, many Brussels-based associations have been under pressure in recent years as companies under financial strain from the economic crisis reassess costs, including membership fees. Indeed, European associations have been forced to justify their existence to members by attempting to offer more for the same or less money, the survey revealed.
"More and more [...] companies are scrutinising the value of their memberships [of] trade associations [...] Companies seek competitive advantage and an impact on their business and bottom line," Nikki Walker of the MCI Group told the researchers.
"As a consequence associations must operate with more of a business mindset and continually reassess, rethink and reinvent their value proposition to the professions and industries they represent."
However, participants also stressed that the increase in regulation coming out of Brussels in the wake of the financial crisis meant that many members felt they could not afford to scale down their EU representation, thus preventing a collapse in funding for European associations.
As for the European Commission's lobby register, launched in 2008 by Commission Vice-President Siim Kallas, most participants in the survey claimed it had not affected the way they operate.
However, the majority did concede that data collection and the need to comply with the register's requirements had led to closer consultation between trade associations and their members.
The Commission and the European Parliament hope to get a joint lobby register up and running by June.
"In the same way that you know an underperforming association when you see it, some associations stand out and add a great deal of value to their members," said Mark Dober, senior director at Ellwood and Atfield. "Typically the best associations have excellent people within the leadership teams of their secretariats, at the level of director-general, director of communications, or head of public affairs.
"Working together they communicate effectively internally and externally, and deliver favourable EU policy outcomes for their members."
1st April 2011