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24th March 2017
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Total support for specifiers
Anyone needing to specify tiling can do so with complete confidence, thanks to the total support offered free by BAL. The popular name in professional tile adhesives and grouts, renowned for setting standards in tiler training, makes its expertise freely available to specifiers.
Specifiers nationwide have long acknowledged the impartiality of BAL expertise, which is best known through BAL's Technical Advisory Service. This offers free advice on any aspect of tiling to anyone calling 0845 600 1222 during normal working hours - the quality of the service can be seen in the 50,000 calls it receives annually. BAL experts, each one with many years of personal experience, can answer most queries over the telephone or by email.
Where a specifier needs the personal touch, BAL's Product Support Technicians are available for site visits nationwide. This could mean anything from examining a particular project challenge, conducting tests and making recommendations, to product demonstrations.
Architects value BAL's growing range of 45-minute RIBA-approved CPD seminars, each focused on a particular aspect of tiling specification. The latest concentrates on specifying for natural stone, with other available topics including problem solving with tiling solutions, specifying tiling works in heavy trafficked areas and specifying tiling works for leisure facilities.
Specifiers can always take advantage of BAL expertise, experience and impartiality, whether they have a simple product query or need a full, formal M40 specification. The personal assistance, whether by telephone, email or in person, is backed by a comprehensive range of literature, including sector-specific specification guides.
If a specifier needs technical information or specifications, it is readily available online for every product - and all can be specified using the industry-standard specification tool, NBS+. BAL total specifier support is completed by an unrivalled range of adhesives, grout and associated products, each of which carries a full 25-year guarantee.
1st June 2012