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FIRA strengthens its testing team

FIRA International has announced an investment in both staff and equipment within its world-renowned furniture testing centre.

The improvements are the result of a strategic review by new Chief Operating Office, Phil Reynolds, and are part of an ongoing programme to ensure the highest quality of service.

"Changes have been put in place in order to place even more emphasis on quality and customer service," says Phil. "FIRA's restructure includes adding extra, dedicated expertise to ensure testing service is second to none."

Howard James, a member of FIRA's senior management team since May 2002, has been appointed as Operations Manager - Testing. He will play a key role in taking the business forward and holds day-to-day responsibility for laboratory management.

Paul Greenbank, a highly experienced testing professional, having worked for BSI and run a test laboratory in Egypt, has been promoted to Deputy Manager - Technical, focusing on ensuring that all testing is carried out to the highest technical standards, whilst Paul Soley holds responsibility for managing the workflow through the testing department to ensure efficiency, as Deputy Manager - Operations.

Angharad Durkin is the newest member of the team, joining as Quality and Compliance Manager, will be responsible for ensuring that FIRA's commitments to provide the highest quality testing services are achieved.

Finally, Sue Mann has become the Business Development Manager for FIRA's testing services, leading the customer services team to ensure that FIRA offers its customers the best possible service.

T: 01438 777 700
E: iwells@fira.co.uk
W: www.fira.co.uk

26th October 2012

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