KBzine: the original kitchen and bathroom industry e-news - since 2002
23rd June 2017
We strongly recommend viewing KBzine full size in your web browser. Click our masthead above to visit our website version.
Shock opening for Bathroom Business Conference 2013!
When you have successfully built one of the most successful companies through careful nurturing of customers the last thing you want to do is seriously upset them with a shocking off-the-wall remark.
Gerald Ratner was the businessman who did just that. He fell from grace after an unfortunate gaffe. He has since struggled to climb back to the top and now knows a lot more about customers from the valuable lessons he learnt on the day he described one of the products he sold as 'total crap'.
Gerald Ratner will open the Bathroom Business Conference 2013. He will share the story of his mistakes and what we all can learn from them. His story is an inspiration and will give valuable lessons to the Bathroom Business Conference audience.
Gerald will offer the audience a first-hand account of the demise of his multi-million pound jewellery business and how he has managed to put this behind him and successfully relaunch his career in a highly competitive marketplace. Strong practical business messages and the execution of management strategies, combined with innovative ideas are guaranteed to show delegates how to beat the competition, delight customers and increase both sales and profits.
Gerald is a charming and witty speaker, captivating audiences with his incredible story of both his success and failure.
The Bathroom Business Conference, Exhibition, Gala Dinner and Media Awards are being held on 8th October 2013 at Carden Park, Cheshire.
Registration is now open online at:
T: 01782 631619
10th May 2013