KBzine: the original kitchen and bathroom industry e-news - since 2002
8th December 2017
We strongly recommend viewing KBzine full size in your web browser. Click our masthead above to visit our website version.
Kitchen & bathroom retailer awarded quality mark for installation excellence
A business based in Peterborough is the first in the area - and only the second in the country, to be awarded a quality mark signifying excellence in kitchen, bedroom and bathroom installation, as part of a furniture industry scheme specifically aimed at independent retailers.
Premier Kitchens & Bedrooms, a specialist fitted kitchen and bedroom company, has been certified to meet the quality targets set by FIRA Gold Installation Certification for Independent Retailers. Premier has showrooms in Peterborough, Bedford, Cambridge, Lincoln, Northampton and Wellingborough.
The certification is awarded by FIRA International, experts in the furniture industry for over 60 years. Already held by many major retailers, FIRA responded to requests from the industry by launching FIRA Gold Installation Certification for Independent Retailers to recognise the quality and achievements by the specialist sector of the kitchen, bedroom and bathroom industry.
To receive the FIRA Gold Installation certification the company must to go through a rigorous annual audit, ensuring that all staff are working to the highest standards and to agreed industry practices.
"We are really pleased to award Premier Kitchens and Bedrooms with FIRA Gold Installation Certification," says Phil Reynolds, Chief Operating Officer at FIRA. "This is a fantastic way of reassuring their customers by showing their commitment to delivering a first-class, professional installation service. Their customers can also be assured that they will enjoy a good level of customer service and that their installation will be handled in a professional manner."
FIRA Gold is the only accreditation scheme recognised by the furniture industry and audited by an independent third party.
Shane Forsythe, Sales & Marketing Director for Premier, says: "Established in 1992, Premier has fitted over 16,000 kitchens and bedrooms to local customers, becoming one of the largest independent local kitchen and bedroom retailers.
"We are very proud to be awarded FIRA Gold Installation Certification, the recognised quality mark for kitchen and bedroom installation services. This offers our customers complete reassurance that Premier will deliver the excellence associated with this prestigious accreditation.
"Internally, our staff are delighted to have received this award as recognition of the careful planning and preparation we put into every installation."
Image: Premier receives the FIRA Gold Certification - from left: Shane Forsythe, Sales & Marketing Director for Premier, Phil Reynolds, Chief Operating Officer for FIRA, and Julie Gooden, PA to the Managing Director for Premier.
6th December 2013