KBzine: the original kitchen and bathroom industry e-news - since 2002
21st July 2017
We strongly recommend viewing KBzine full size in your web browser. Click our masthead above to visit our website version.
Travis Perkins Group Managed Services is a winner at The Housing Excellence Awards
Managed Services, a division of the Travis Perkins Group, delivers bespoke solutions to the public sector and its partners, providing a single source supply chain for all repair and maintenance needs of social housing associations. As a recognised leader in the sector, it has been named as The Housing Excellence Awards Supplier of the Year.
The Housing Excellence Awards are well-known in the sector and this year more than 700 affordable housing sector leaders gathered to attend the gala on 14th May. The event attracts ever-increasing audiences and a consistently high calibre of nominations.
The evaluation criteria for the award included:
* Range of products and services
* Reliability and flexibility of operation,
* Quality of customer service,
* Bulk buying and delivering cost-savings for customers,
* A culture of partnership in the relationship with customers
Travis Perkins Group Managed Services led the way in all the criteria and was also recognised for high efficiency, cost-effectiveness and continual efforts towards upgrading the standards of customer service, as well as improving tenants' experience.
"Our organisation strives to set the standard for best practice in the repair and maintenance sectors, and we are extremely proud to win this award," says Ian Church, Managing Director of Travis Perkins Group Managed Services.
"We aim to provide outstanding service, whilst also delivering significant cost savings - both are achieved through logistical efficiency and by working closely with clients' organisations.
"We are committed to helping housing associations, local councils and other organisations reduce inconvenience to residents needing repairs by shortening waiting times and increasing the efficiency of scheduled property refurbishments - even saving costs, in some cases, by cutting downtime between tenancies.
"Our organisation has been in the affordable housing arena since 2001 and being recognised for the quality of our service is a great achievement. We will continue to develop our offer to meet the needs of the social housing sector in the best possible way."
6th June 2014