KBzine: the original kitchen and bathroom industry e-news - since 2002
30th October 2015
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British luxury kitchen and bathroom brassware manufacturer, Perrin & Rowe, has announced its participation in the hotel design event, Sleep 2015, taking place at the Business Design Centre in London from 24th through 25th November.
Bill Miller’s message to independent retailers (see below) struck a chord with me, especially at the part where he says consumers believe that buying from one of the major chains will mean they get more for their pound.
I needed to replace my 20 year old sofas recently and although I’m not fabulously wealthy, my first port of call was House of Reeves, the 148-year old, family run independent I’d bought them from. After all, the sofas had lasted really well – they’d also been affordable and I could remember having received great service first time around. Plus – bearing in mind the store came to symbolise the Croydon riots in 2011, with one of its two adjacent showrooms being destroyed by fire, I felt it deserved as much business as it could get simply for having refused to be beaten – if of course it had what I wanted and if the price was right.
It didn’t surprise me that I was looked after by the same salesman (who of course didn’t remember me or my daughter, who’s now grown up). I remembered him because I’d been looked after so well last time. We chose our sofas but when we returned with my other daughter the following day and she didn’t find them comfortable, we moved our search to the myriad of big stores around Croydon’s enormous retail parks.
Yes – there was a lot we liked, but price-wise, nothing we liked was nearly as affordable as our Reeves favourite. Also, because the stores themselves were busier, the staff were juggling us with other customers, which meant they sometimes muddled our requirements with those of the other shoppers, and when they hurried back to us, took us to sofas that weren’t going to be suitable.
So it was back to Reeves a third time, where we were advised that material would make our sofas less stiff than the leather version on display – and thus more comfy for my hard-to-please daughter. Deal done. The fact that we’ve even met and had a chat with the delivery team and even know how the pair take their tea, has given us every confidence that the service received so far will continue. Where else could you build that relationship other than with an independent, I wonder?
This Week's News
"Being a truly independent kitchen or bathroom specialist is something to be cherished and celebrated. It is essential that we constantly promote the many advantages we hold over our multiple competitors. We are the true specialists of our industry, offering a wealth of knowledge and expertise, as well as a distinctive atmosphere of warmth and intimacy that is so lacking in multiple outlets.
We work hard to satisfy our customers and retain their loyalty. We offer a level of personal service and customer care that our competitors can't even begin to match. These are virtues that are worth trumpeting.
The desire by consumers to upgrade their appliances and refurbish their kitchens and bathrooms in time to impress Christmas guests may be thwarted this year, following a warning issued by the Road Haulage Association that consumers could face empty stores this Christmas as the chronic lack of truck drivers affecting their industry worsens.
To highlight the crisis, the RHA is undertaking intensive lobbying of MPs as part of its first ever National Lorry Week, which runs this week. The industry is also holding many events across the UK to draw attention to the problem.
Despite Britain remaining one of the safest places to work in Europe, injury and ill-health statistics released by the Health & Safety Executive show that an estimated 27.3 million working days were lost due to work related ill health or injury in 2014/15.
Relaxing at home after a long day is something that we all look forward to. So why not make your own 'me-time' - or that of your client or customer - even more worthwhile by using colours in the home that enhance feelings of calm?
Blue is known as a 'serene' and 'mentally calming' colour * so it is perfect for use in spaces where people like to relax and unwind. Why not inject a new lease of life into a kitchen or bathroom (or both) with Lustrolite's vibrant Blue Atoll shade and let users sit back and enjoy the colour's calming qualities?
A new report on the builders merchants' market from MTW Research has found that 70% of merchants are experiencing growth in revenue and profitability in 2015, with sales set to rise above inflation in 2016.
Based on industry sales, the research uncovered sustained growth in heavyside (early-stage construction materials) sales during 2015, providing welcome news for building product suppliers. The report states that since 2014 key growth sectors have included domestic new build and commercial refurbishment, with these continuing to underpin volume and value growth in late 2015.
Iso is just one of the eight new tap ranges launched by Abode this year. The Iso collection features a stylish and detailed channelled tap head design, inset handle and contrasting curved spout - a prominent design with sharp edges to suit the most contemporary of bathroom settings.
Six striking pieces form the Iso range, which is of a contemporary square shape design with radiused edges and sleek, flat, easy to operate lever handles.
The latest addition to Frontline Bathrooms' Aquaflow chrome shower range; the F60 Dream Shower, is not only a stylish and on-trend bathroom focal point but one that incorporates a range of intelligent and innovative features - making it 'smart' in both style and substance.
The shower column's sleek and streamlined razor-thin silhouette and angular outline is a dream for fans of minimalist and contemporary design. Lovers of luxury will also adore the large square shower head. Measuring 25 x 25cm, the drench is sure to refresh and revive.
Dozens of interior designers, architects, developers and guests, flocked to see the unveiling of Nu-Line's dedicated new Vitra bathroom displays at an evening event held to celebrate the opening of the new shop-in-shop which covers an impressive 90sqm at Nu-Line.
Roman has launched what it says is a significant innovation in digital glass printing on its wetroom panels, thanks to a collaboration with digital print specialist Dimax. The Decem Expressions range is offered in three design options - Distressed Brick, Glass Blocks and a Rainforest image.
While these are on trend and designated for the higher end of the interior design-led retail bathroom market, the process lends itself perfectly to the project market.
Hoover has supplied a number of prizes to new ITV game show, Pick Me! which started last week.
Alno UK has appointed Kirsty Darcy as marketing manager. The continued growth of the renowned German kitchen company has required an extension to the marketing department, to continue to support both the retail and contracts channels, as well as to strengthen its future marketing strategies.
Kirsty began her career in marketing 11 years ago at a full service marketing agency and has held the position of PR & marketing communications executive at Alno UK for the last two years.
Victoria + Albert Baths has appointed a new junior product designer/animator, Declan Aldridge, whose experience in animation will allow the company to bring 3D modelling in-house.
Running until the 31st December 2015 with participating retailers*, the new incentive is offering up to £200 cashback across the brand's 90cm, 100cm and 110cm range cookers** in a selection of colours and fuel types. Featuring the brand's striking Leisure Feasts creative, the promotion is supported with in-store POS, digital display, advertising and social activity, plus presence on key retailer websites.
Ripples supplies top quality bathrooms to homes in the UK and Wherever the Need supplies ecosan toilets and clean water to villages in India where there is little or no infrastructure.
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