KBzine: the original kitchen and bathroom industry e-news - since 2002
7th December 2020
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You know what they say about 'best laid plans'? In my last Leader, I promised not to leave it so long between broadcasts, but it's been even longer! Not that I've not been thinking about the industry of course... Thanks to a degenerative spine condition my dementia-suffering mother has gone from hospital into a care home and the conversations and paperwork this has involved - not to mention sleepless nights and worry about my lovely mum's bewilderment, have taken a huge toll. Sincere apologies!
Indeed if anything, I've been thinking about the industry more than usual. If you're a regular reader of my musings, you may recall the saga of my fridge freezer two years ago... It had started playing up in just over a year and broke completely shortly afterwards. I had quite a fight with the mass-market supplier (used as it owned the brand offering the biggest capacity appliance) whose repairer messed me around so much that I was without the appliance for weeks. When the supplier replaced it with an identical model, (after Christmas!) I kept the original, intending to have it repaired for donation to charity. I never got around to it and it still looks like new - as does the replacement, which tellingly, has gone exactly the same way, in the same amount of time.
The engineer who'd tried to fix the original came to fix its replacement. He'd not been told by head office he was supposed to be repairing both so wouldn't touch the original and - as before - didn't have the required part. Before leaving, he expelled all the gas, saying he'd order the part and return when he had it. Next visit he still didn't have the part so said he'd try and repair the original, before expelling all the gas from that one too and going to meet a colleague "who might have the part on his van," never to return. I've since learned that his company doesn't repair gas canisters, and that he's rendered both appliances useless as no-one else does either! It wasn't just him but the administrators too, who should be ashamed of their incompetence - most of which I've not revealed here.
You'd think, with so many companies going into administration and social media having such influence, a savvy manager would realise that the customer is once again king. I'm about to enter my eighth week without a fridge freezer, all guns blazing - and I'm expecting to share good news with you in our next issue on 18th December!
This Week's News
Designed to stimulate the senses, Lilypad is a new statement tile from Verona. Made from high quality glazed porcelain, this new collection is set to elevate interior surfaces with its modern hexagonal format and striking geometric pattern, bringing new design potential to walls and floors.
Combining the opulence of the Art Deco era with a modern edge, Lilypad is a versatile collection that works equally well across bathroom floors as it does kitchen walls. Blending a soft, delicate colour palette with a striking linear pattern, this tile is ideal for homeowners who want something more decorative and out of the ordinary.
The UK's used kitchen recycling ambassador, The Used Kitchen Company (TUKC), has joined forces with The Kitchen Bathroom Bedroom Specialists Association to assist the high street and independent kitchen retailers facing up to the second national pandemic lockdown this year.
TUKC has put meaning behind the hashtag #inthistogether, through its pledge to make a donation to the KBSA for every ex-display or used kitchen that it sells during lockdown. This will continue for as long as the second lockdown lasts.
"The Government's 10-Point Plan for a Green Industrial Revolution is a call to arms for individuals and organisations to fight for the future of our planet - we must do whatever it takes to protect our world, and we must do it now."
That's the message from lakes sales & marketing director & BMBI expert Mike Tattam.
The Unified Water Label has been included within the criteria of energy saving taps, by the Energy Saving Trust, in a new initiative designed to encourage consumers to replace their old appliances with new efficient ones.
Continuing what has been a busy month for The British Institute of Kitchen, Bedroom & Bathroom Installation, Anthill Software has been unveiled as the latest corporate sponsor, as the Government-sanctioned Institute continues to grow.
Anthill specialises in CRM, process management and automation with a technology that focuses on how companies and their customers interact.
VitrA has launched V-Care Prime, the latest addition to its range of shower toilets. Designed by Arik Levy in collaboration with the VitrA's Design Studio and the Innovation team, this new shower toilet WC combines the functionality of a standard WC with the personal cleaning properties of a bidet and integrates the latest bathroom technology.
The elegantly designed new shower toilet provides a modern, refreshing, and hygienic washroom experience, is available to retailers and specifiers now.
Russell joins the Whirlpool team with a wide and in-depth knowledge of the white goods and electronics industries, from previous roles including sales and marketing director at Samsung Electronics. During his 12 years at Samsung, Russell implemented marketing and channel strategies for its portfolio of white goods, while building and maintaining relationships with major retailers.
This has led to consumers re-evaluating their homes to ensure they meet a wider range of needs, including enhancing the kitchen to support the increase in home cooking and being more hygienic. As a result, InSinkErator has witnessed a spike in sales of its range of food waste disposers.
Planet-U, the UK's fastest-growing renewable energy company, has joined the Bathroom Manufacturers Association as its latest affiliate. The company works with over 35 energy suppliers to help businesses cut energy costs as well as their carbon footprint.
Tom Reynolds, chief executive of the BMA, welcomed Planet-U, saying: " Sustainability is one of BMA's strategic priorities, from water efficiency to reducing waste. Energy purchasing and efficiency investments can be difficult to navigate, so Planet-U is uniquely well-placed to help BMA members reduce the environmental impact of their operations."
Lockdown has seen a Lancashire duo launch four new interiors brands. Dave O'Keefe and Lewis Birch, from Preston, successfully launched Just Radiators, Just Baths, Just Bedrooms and Just Blinds and Shutters, under the Luxus Design umbrella brand, over the past few months.
Former digital director Dave had been discussing a partnership with bathroom specialist Lewis for some time - but being furloughed gave him the time to put plans into action.
Utopia has refreshed its Halo range of contemporary wall mounted bathroom furniture with the addition of a beautiful new oak finish, an extended choice of basins and a number of co-ordinating ancillary items.
The introduction of Washed Oak, a warm, natural finish with a beautiful woodgrain effect, brings the number of Halo finishes to six, while a new slimline ceramic basin offers an alternative to the existing Gloss and Matt Coralux solid surface washbasin options.
Contemporary German kitchen furniture manufacturer Pronorm has introduced Proline128+, a new size of cabinetry that has been cleverly designed to offer 10% more internal storage without taking up any extra floor space.
To maximise functionality and help consumers optimise storage in their kitchen, Pronorm has increased the carcase height of its Proline128 base units from 768mm to 832mm (excluding the plinth) to create Proline128+.
As the use of marble is making a comeback in the bathroom, Hudson Reed has addressed this trend and launched the new Sarenna Marble Bathroom Furniture range which features a luxurious marble-effect finish that perfectly mimics the noble look of this natural stone.
Wall-hung and modular, the Sarenna Marble vanity unit measures in at 1000mm in width and features a unique curved marble-effect worktop that can be paired with any of a beautiful range of ceramic countertop vessel basins for a coordinated look.
Russell Hobbs has launched the dark steel Midnight Collection - a premium large domestic appliance range featuring a multi-functional fan oven, microwave oven, induction hob and gas hobs, as well as a range of cooker hoods - all with a variety of sizing options to fit into any home.
The collection incorporates impressive features across the product range to deal with the demands of a modern kitchen.
Spelling an end to complex installation methods, the ProBoil.2X is quick and simple to fit, with self-calibration and no requirement for connection to the sink waste. The connections are colour coded using simple wingnut fixings which can be tightened without any need for specialist tools.
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